Open 7am–7pm, 7 days a week

Heating and Cooling Service in Rockwood, Michigan

Furnace, AC and water heater service for Rockwood homes, from our Monroe, Michigan office.

A technician in a red Coleman bucket hat and blue Complete Home Comfort shirt working inside an open furnace cabinet.

Our technicians travel about 18 miles from our Monroe, Michigan office to reach Rockwood homes.

Rockwood is a small city at the southern edge of Wayne County, across the Huron River from South Rockwood in Monroe County. From our Monroe office at 2020 South Custer Road it is about 18 miles by road, one of the shorter trips we make into Wayne County.

We service furnaces, central air and water heaters in Rockwood, and we are open 7am to 7pm, 7 days a week. Reach us at (734) 384-3910 or book online.

Rockwood at a glance

  • County: Wayne County, Michigan, on the Monroe County line.
  • ZIP code: 48173. The whole city uses it, but 48173 is much bigger than Rockwood: it also covers much of Brownstown Township and most of Gibraltar.
  • Office: Monroe, about 18 miles.
  • Utilities: DTE Electric and DTE Gas. The city's own website carries a notice for DTE customers with inside meters.

Mostly 1960s and 1970s houses

Rockwood is small: about 1,300 homes, by the 2020 to 2024 American Community Survey. Nearly half of them, 46 percent, were built in the 1960s and 1970s, and the median home dates from 1970. About a quarter are older than 1960, and only about 7 percent are from 2000 or later. The survey counts no homes built since 2010. Close to three quarters are single-family detached, and about one household in four rents.

With so few new houses, most Rockwood systems are replacements put into houses built 50 or 60 years ago. That brings the usual questions for houses that age: is the duct system big enough for the newer furnace and the central air that came later, is the old chimney still the right size for the water heater, and has anyone checked the gas line and shutoff since the house was built. A tune-up visit is a good time to ask all three.

Safety first: gas, CO and outages

About 87 percent of Rockwood households heat with natural gas, and about 11 percent with electricity.

  • If you smell gas, walk out of the house with everyone and call 911 and DTE Gas once you are outside and clear of the smell; that is what DTE asks. If someone is dizzy or sick, or a carbon monoxide alarm is going off, call 911 straight away. We are the call after DTE says it is safe.
  • If the power goes, check whether it is just your house. If the street is out, DTE's outage map will show it, and the furnace will restart when the power does.

Rockwood services

We are a Coleman dealer, and we repair Trane, Carrier, Goodman, Lennox and Rheem too. When a repair and a replacement are both on the table, we price both and leave the choice to you; our furnace troubleshooting article covers what to check before you call.

A yearly routine

For a furnace in a 1960s or 1970s house, the fall tune-up is the important one: burners, flame sensor, venting, a carbon monoxide check and the safety controls. In spring the A/C tune-up cleans and checks the cooling side. Swap the filter every one to three months. Our VIP plan covers both visits each year, and we call to schedule.

Prices

  • Repair or diagnostic visit: $99. No repair starts until you have the price. The $99 covers the visit and diagnosis. VIP members pay no visit fee.
  • Furnace tune-up: $135. A/C tune-up: $135.
  • VIP plans: The 1-year VIP is $199, the 3-year VIP is $523, and the 5-year VIP is $846.

Full list on our pricing page.

Booking in Rockwood

Phone (734) 384-3910 between 7am and 7pm, 7 days a week, or book online. After 7pm, our answering service takes the call. Call early in the day and we can often come the same day.

Ready to book in Rockwood?

Recent reviews

They came fast and with his tools and knowledge the Tec found the problem fast, he got a part and installed it, and the furnace kicked right on, I’m very and if I need service again I’ll call this company

Rated 5 out of 5. Dean P.

Great price Friendly, professional and thorough. They performed routine maintenance on my system. Services: A/C system maintenance

Rated 5 out of 5. David C.

Christian was great. Fair pricing, showed up same day and called to say he could come sooner as we were without AC. Diagnosed the problem, solved it and got us signed up for the annual maintenance plan for the AC/Furnace. Would highly recommend.

Rated 5 out of 5. Antonio

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Rockwood homeowners ask

Our gas meter is inside the house. Does that matter for furnace service?
Not for the furnace work itself. The meter belongs to DTE Gas, and DTE handles anything to do with it. If DTE needs access to an inside meter, follow their instructions. We work on everything past the meter: the gas line to the furnace and water heater, the appliances and their venting.
Our 1970s furnace still runs. Should we replace it?
Not on age alone, but have it checked. Furnaces that old are often less efficient and harder to find parts for, and a cracked heat exchanger is a safety issue. We will show you what we find and give you a repair price and a replacement option, and you decide.
Do you serve both Rockwood and South Rockwood?
Yes, both from our Monroe office. Rockwood is about 18 miles away by road.

Ready when you are.

Book online now, or call and talk to a real person.

Technician was prompt, professional, and courteous, and prices were reasonable. Would definitely hire again!

Rated 5 out of 5. Kathleen

Excellent on Google

4.9

4.9 out of 5 based on 1,841 reviews

Parker A.

Rated 5 out of 5.14 days ago on Google

We had Micheal come out and look at our furnace and were impressed! We recently had a new furnace put in by a different company and did not have a good experience… The other company basically left us dead in the water with a bill and a furnace that was over heating! Within minutes Michael had it diagnosed and fixed! Don’t go anywhere us trust me!

Vickie

Rated 5 out of 5.14 days ago on Google

Jeremy did an outstanding job!!! He also gave me additional information about my installation from the company that installed my boiler. It has been leaking since they put it in, 3 years. They have been out several times without fixing the problem. Jeremy told me what they need to do to make it stop leaking!!!! I'm never calling anyone else for boiler maintenance and repair again.

Liz M.

Rated 5 out of 5.14 days ago on Google

Very polite and knowledgeable

Jon M.

Rated 5 out of 5.14 days ago on Google

System failed because of a power outage. Jeremy knew exactly what was wrong. He couldn't have been nicer, or more helpful. Great experience.

Dale D.

Rated 5 out of 5.14 days ago on Google

James made my Home warm again !!! Thank you !! Complete Home comfort was excellent in getting my job done.

Leilani

Rated 5 out of 5.14 days ago on Google

Outstanding job

Korrin E.

Rated 5 out of 5.15 days ago on Google

Michael solved our issue quickly and efficiently and was super friendly. Another great experience with Complete Home Comfort.

Sherri W.

Rated 5 out of 5.17 days ago on Google

I called about furnace not working and received service the same day. It was a thermostat issue and Chris was able to install a new one for us, and got it running. He was very polite and friendly. I highly recommend this company!

alan f.

Rated 5 out of 5.17 days ago on Google

There was no heat in the house!! Technician showed up on same day as I called!! Got the furnace working but do need a new one which I ordered. Technicians name was James. Highly highly recommend him as great customer service resolved my problem and honest. I would and am using Comfort again. Also got a service contract, I was so impressed. I live in Erie.

Michigan B.

Rated 5 out of 5.17 days ago on Google

I want to give a shout out to Complete Home Comfort. This company has gone above and beyond in servicing our heat and AC needs for many years. We just had our fall furnace service check and again, they did not disappoint. Bonus if you or spouse is a veteran. The annual service calls might as well be free. They are veteran owned. No price gouging or pressure sales of any kind. They are always very respectful of our home while working. Excellent service by people who are great at what they do and polite while they are doing it. A+ Rob and Shannon Bruley

Rich S.

Rated 5 out of 5.18 days ago on Google

Excellent customer service. Called them at 4 pm on a Friday. They said they could have a service tech out that night or first thing in the morning. Then I got a call about 10 mins later from the tech, saying they would be out in about 20 mins. Michael was informative and quick. Found the issue and fixed it in no time. Just great service all around!!

J. P.

Rated 5 out of 5.18 days ago on Google

I had a great experience having this company out for the first time. We have lived in our house around Monroe for 4 years after we had it built and have yet to have the furnace looked at until now. Michael was very pleasant to talk to and he brought up a safety issue to me and then quickly corrected it at no cost. Even though it took him 30 seconds to fix it, he showed me what it was and just took care of it. He was very informative and because my wife is a veteran he explained to me their program for veterans and first responders. It is a wonderful program for these folks and he also told me to thank my wife for her service. Their furnace tune up special had ended but they did give me that price and that is much appreciated. I will definitely continue using this company and they are Veteran owned. If you are a veteran or first responder, I would definitely call and inquire about their maintenance program for veterans. I would like to say thank you for your service to their owner as well and to all U.S. veterans.

Debbie W.

Rated 5 out of 5.21 days ago on Google

James from Complete Home Comfort was sent to my home in Newport, MI for a "Second Opinion," on a furnace repair. A week ago I contacted a local Monroe MI HVAC business who installed my brand new furnace in the latter part of October 2023. I was told by the technician doing the estimate repair order who is employed with the original installing company of my furnace that my furnace was no longer under warranty, that my warranty expired last year! The 2 parts were going to cost me with over $2200.00!! My original "Brand New" furnace with installation cost around $5,000.00. I was very concerned about the price and that a brand new furnace would need that costly of a repair and only 3 years old. I had done the biannual maintenance recommended with no noted issues so my gut told me call another local business for a second opinion. I am so glad I followed my gut because Complete Home Comfort had a technician at my Newport, MI within a couple of hours. James called on his way to my home, introduced himself when he came to the door. After my explanation of what my furnace was doing he got into looking at the problem. He found the other companies quoted estimate was misdiagnosed and the repair was way less. Extremely less! James also took the time to call the manufacturer of my furnace and it was never registered by the installing company which would have been a covered part if it had been registered. James was awesome, he had the replacement part on his truck and was able to have it replaced and running within minutes. I am so very happy with Comfort Home Care from my initial call earlier this morning to the repair today! I will highly recommend this business to family and friends. Hopefully I won't need it but if in the future I have problems with my furnace or central air unit, "Complete Home Care," will be the business I call . Thank you Complete Home Comfort for a job well done!

Mary S.

Rated 5 out of 5.22 days ago on Google

Kalim was early for appointment time- that was great- he was very professional, explained the problem, reviewed cost choices and set follow up to complete repairs after parts were ordered.

Rachel W.

Rated 5 out of 5.25 days ago on Google

The complete home comfort team always provides excellent quality work. Scheduling is easy and they are always very straight shooting on issues with HVAC and furnace maintenance and repairs. Knowledgeable and friendly service everytime is a plus.

Candi D.

Rated 5 out of 5.25 days ago on Google

The service man was great. Very nice and very complete. He showed me how to put in filter. Told me no problems with furnace. I give service man a A++A+A+A+A+AA+A+

Nicx777

Rated 5 out of 5.27 days ago on Google

Kalim came out and was polite and helpful. He made sure he understood the concern and fixed the issue and was quick. He also out on booties without being asked which is always a plus. I had a simple drier vent issue and he was able to fix it quickly and easily.

Brittany B.

Rated 5 out of 5.27 days ago on Google

Very affordable and quick reliable service! Caller yesterday for a tune up for our boiler system and they came out the next day did a great job

Flying C.

Rated 5 out of 5.27 days ago on Google

Dude showed up early, serviced my appliances, gave me some advice on how to prevent issues with my furnace and what to look for, he was friendly and professional and they sent the same guy who had been there a year ago, I like that. I only had to take an hr off of work and honestly, if I would have left as soon as he was done I would've been 15 mins behind, thats how straight to business he was about it. For service calls and stuff, being on the ball like that is so appreciated, I've lost full days waiting for cable guys and stuff like that. 10/10 would recommend.

J C.

Rated 5 out of 5.28 days ago on Google

They came out and not only replaced our furnace, hot water tank and air conditioner condenser, they replaced all lines, and repaired the unprofessional job from the previous owner. They worked all day and were great at what they do. I will recommend them to anyone.

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