Open 7am–7pm, 7 days a week

Heating and Air Conditioning in Flat Rock, Michigan

Furnace, AC and water heater service for Flat Rock homes, from our Monroe, Michigan office.

A technician in a red Coleman bucket hat and blue Complete Home Comfort shirt working inside an open furnace cabinet.

Our technicians travel about 15 miles from our Monroe, Michigan office to reach Flat Rock homes.

Flat Rock became a village in 1923 and a city in 1965. Most of it is in Wayne County, and part reaches into Monroe County along the Huron River. It is one of the closest Downriver cities to our Monroe office at 2020 South Custer Road, about 15 miles by road.

We repair and maintain heating and cooling equipment and water heaters in Flat Rock. Phone (734) 384-3910 between 7am and 7pm, 7 days a week, or book online.

Flat Rock in short

  • County: mainly Wayne, with a part in Monroe County.
  • ZIP codes: 48134 covers almost all of the city, and a small piece falls in 48173. The 48134 ZIP also takes in parts of Brownstown Township and Huron Township, so a Flat Rock address is not always inside the city of Flat Rock.
  • Office: Monroe, about 15 miles away.
  • Utilities: DTE Electric and DTE Gas.

An old village with a lot of new houses

Flat Rock's housing is younger than most of Downriver. The American Community Survey for 2020 to 2024 counts about 4,200 homes in the city with a median build year of 1985. About 27 percent are older than 1960. But close to 31 percent were built in 2000 or later, and another quarter in the 1980s and 1990s. Around two thirds are single-family detached, and about one household in six rents.

So Flat Rock calls split two ways. In the older houses, we see aging furnaces, original ductwork and the venting questions that come with a basement water heater. In the subdivisions from the 1990s on, the first furnace and air conditioner are often still in place, and at 20 to 30 years old they start needing parts more often. Either way, we tell you what we found and what it would take to fix it.

Electric heat, gas heat and safety

Flat Rock has more electric heat than its neighbors: about 15 percent of households heat with electricity, and 85 percent with natural gas. Electric heat in newer homes is often a heat pump, which runs for both heating and cooling and needs its outdoor unit checked twice a year.

  • Gas odor: leave the house right away. Once you are outside and away from the smell, call 911 and DTE Gas, which is what DTE asks customers to do. Call 911 first if anyone is sick or a CO alarm is sounding. When DTE has made it safe, we can find the cause.
  • Power out: look at DTE's outage map when the neighbors are dark too. No furnace or heat pump runs without power, and the fix is DTE's, not ours.

Heating and cooling work we do here

In Flat Rock we take care of heat pumps, gas furnaces (repair and replacement), air conditioners, new AC systems, water heaters, boilers, air quality equipment and duct cleaning. We install Coleman and service most other makes, including Trane, Carrier, Goodman, Lennox and Rheem.

A maintenance routine for Flat Rock

  • Fall: a furnace or heat pump tune-up, with a safety inspection and a carbon monoxide check.
  • Spring: an A/C or heat pump cooling check, coil cleaning and refrigerant check.
  • All year: change the filter on schedule and keep leaves and grass clippings off the outdoor unit.
  • Easy mode: a VIP plan covers both visits, and we call you to book them. Here is what a tune-up covers.

What it costs

A repair or diagnostic visit is $99. The technician finds the problem and quotes the repair before starting. The $99 covers the visit and diagnosis. VIP members pay no visit fee.

A furnace tune-up is $135, and an A/C tune-up is $135. The 1-year VIP is $199, the 3-year VIP is $523, and the 5-year VIP is $846. See all prices.

When to call

Any day of the week, 7am to 7pm. Saturday and Sunday are normal working days. If you call after 7pm, the answering service takes it. The number is (734) 384-3910, and you can also book online.

Other towns near Flat Rock

We also work in Rockwood, South Rockwood, Brownstown Township, Woodhaven, New Boston and Huron Township and Carleton. Every town we serve is on one page.

Ready to book in Flat Rock?

Recent reviews

They came fast and with his tools and knowledge the Tec found the problem fast, he got a part and installed it, and the furnace kicked right on, I’m very and if I need service again I’ll call this company

Rated 5 out of 5. Dean P.

Great price Friendly, professional and thorough. They performed routine maintenance on my system. Services: A/C system maintenance

Rated 5 out of 5. David C.

Christian was great. Fair pricing, showed up same day and called to say he could come sooner as we were without AC. Diagnosed the problem, solved it and got us signed up for the annual maintenance plan for the AC/Furnace. Would highly recommend.

Rated 5 out of 5. Antonio

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Flat Rock homeowner questions

My address says Flat Rock, but I'm in Brownstown Township. Does that change anything?
Not for us. ZIP 48134 covers parts of Brownstown and Huron townships as well as the city, and we serve all of it from Monroe. Just give us the street address when you call.
Our heat pump runs all the time in January. Is something wrong?
Not always. A heat pump runs longer cycles than a furnace, and in deep cold it leans on backup heat. But if the house is not keeping up, or the outdoor unit is caked in ice that does not clear, have it checked. Low refrigerant and a failed defrost control are common causes.
Our house was built in 2001. Should we replace the furnace before it fails?
Not just because of age. Keep up the yearly tune-up, and we will tell you if parts like the heat exchanger, inducer motor or control board are showing wear. Replacement makes sense when repairs start stacking up, not on a birthday.

Ready when you are.

Book online now, or call and talk to a real person.

Technician was prompt, professional, and courteous, and prices were reasonable. Would definitely hire again!

Rated 5 out of 5. Kathleen

Excellent on Google

4.9

4.9 out of 5 based on 1,841 reviews

Parker A.

Rated 5 out of 5.19 days ago on Google

We had Micheal come out and look at our furnace and were impressed! We recently had a new furnace put in by a different company and did not have a good experience… The other company basically left us dead in the water with a bill and a furnace that was over heating! Within minutes Michael had it diagnosed and fixed! Don’t go anywhere us trust me!

Vickie

Rated 5 out of 5.19 days ago on Google

Jeremy did an outstanding job!!! He also gave me additional information about my installation from the company that installed my boiler. It has been leaking since they put it in, 3 years. They have been out several times without fixing the problem. Jeremy told me what they need to do to make it stop leaking!!!! I'm never calling anyone else for boiler maintenance and repair again.

Liz M.

Rated 5 out of 5.19 days ago on Google

Very polite and knowledgeable

Jon M.

Rated 5 out of 5.19 days ago on Google

System failed because of a power outage. Jeremy knew exactly what was wrong. He couldn't have been nicer, or more helpful. Great experience.

Dale D.

Rated 5 out of 5.19 days ago on Google

James made my Home warm again !!! Thank you !! Complete Home comfort was excellent in getting my job done.

Leilani

Rated 5 out of 5.19 days ago on Google

Outstanding job

Korrin E.

Rated 5 out of 5.20 days ago on Google

Michael solved our issue quickly and efficiently and was super friendly. Another great experience with Complete Home Comfort.

Sherri W.

Rated 5 out of 5.22 days ago on Google

I called about furnace not working and received service the same day. It was a thermostat issue and Chris was able to install a new one for us, and got it running. He was very polite and friendly. I highly recommend this company!

alan f.

Rated 5 out of 5.22 days ago on Google

There was no heat in the house!! Technician showed up on same day as I called!! Got the furnace working but do need a new one which I ordered. Technicians name was James. Highly highly recommend him as great customer service resolved my problem and honest. I would and am using Comfort again. Also got a service contract, I was so impressed. I live in Erie.

Michigan B.

Rated 5 out of 5.22 days ago on Google

I want to give a shout out to Complete Home Comfort. This company has gone above and beyond in servicing our heat and AC needs for many years. We just had our fall furnace service check and again, they did not disappoint. Bonus if you or spouse is a veteran. The annual service calls might as well be free. They are veteran owned. No price gouging or pressure sales of any kind. They are always very respectful of our home while working. Excellent service by people who are great at what they do and polite while they are doing it. A+ Rob and Shannon Bruley

Rich S.

Rated 5 out of 5.23 days ago on Google

Excellent customer service. Called them at 4 pm on a Friday. They said they could have a service tech out that night or first thing in the morning. Then I got a call about 10 mins later from the tech, saying they would be out in about 20 mins. Michael was informative and quick. Found the issue and fixed it in no time. Just great service all around!!

J. P.

Rated 5 out of 5.23 days ago on Google

I had a great experience having this company out for the first time. We have lived in our house around Monroe for 4 years after we had it built and have yet to have the furnace looked at until now. Michael was very pleasant to talk to and he brought up a safety issue to me and then quickly corrected it at no cost. Even though it took him 30 seconds to fix it, he showed me what it was and just took care of it. He was very informative and because my wife is a veteran he explained to me their program for veterans and first responders. It is a wonderful program for these folks and he also told me to thank my wife for her service. Their furnace tune up special had ended but they did give me that price and that is much appreciated. I will definitely continue using this company and they are Veteran owned. If you are a veteran or first responder, I would definitely call and inquire about their maintenance program for veterans. I would like to say thank you for your service to their owner as well and to all U.S. veterans.

Debbie W.

Rated 5 out of 5.26 days ago on Google

James from Complete Home Comfort was sent to my home in Newport, MI for a "Second Opinion," on a furnace repair. A week ago I contacted a local Monroe MI HVAC business who installed my brand new furnace in the latter part of October 2023. I was told by the technician doing the estimate repair order who is employed with the original installing company of my furnace that my furnace was no longer under warranty, that my warranty expired last year! The 2 parts were going to cost me with over $2200.00!! My original "Brand New" furnace with installation cost around $5,000.00. I was very concerned about the price and that a brand new furnace would need that costly of a repair and only 3 years old. I had done the biannual maintenance recommended with no noted issues so my gut told me call another local business for a second opinion. I am so glad I followed my gut because Complete Home Comfort had a technician at my Newport, MI within a couple of hours. James called on his way to my home, introduced himself when he came to the door. After my explanation of what my furnace was doing he got into looking at the problem. He found the other companies quoted estimate was misdiagnosed and the repair was way less. Extremely less! James also took the time to call the manufacturer of my furnace and it was never registered by the installing company which would have been a covered part if it had been registered. James was awesome, he had the replacement part on his truck and was able to have it replaced and running within minutes. I am so very happy with Comfort Home Care from my initial call earlier this morning to the repair today! I will highly recommend this business to family and friends. Hopefully I won't need it but if in the future I have problems with my furnace or central air unit, "Complete Home Care," will be the business I call . Thank you Complete Home Comfort for a job well done!

Mary S.

Rated 5 out of 5.27 days ago on Google

Kalim was early for appointment time- that was great- he was very professional, explained the problem, reviewed cost choices and set follow up to complete repairs after parts were ordered.

Rachel W.

Rated 5 out of 5.30 days ago on Google

The complete home comfort team always provides excellent quality work. Scheduling is easy and they are always very straight shooting on issues with HVAC and furnace maintenance and repairs. Knowledgeable and friendly service everytime is a plus.

Candi D.

Rated 5 out of 5.30 days ago on Google

The service man was great. Very nice and very complete. He showed me how to put in filter. Told me no problems with furnace. I give service man a A++A+A+A+A+AA+A+

Nicx777

Rated 5 out of 5.4 weeks ago on Google

Kalim came out and was polite and helpful. He made sure he understood the concern and fixed the issue and was quick. He also out on booties without being asked which is always a plus. I had a simple drier vent issue and he was able to fix it quickly and easily.

Brittany B.

Rated 5 out of 5.4 weeks ago on Google

Very affordable and quick reliable service! Caller yesterday for a tune up for our boiler system and they came out the next day did a great job

Flying C.

Rated 5 out of 5.4 weeks ago on Google

Dude showed up early, serviced my appliances, gave me some advice on how to prevent issues with my furnace and what to look for, he was friendly and professional and they sent the same guy who had been there a year ago, I like that. I only had to take an hr off of work and honestly, if I would have left as soon as he was done I would've been 15 mins behind, thats how straight to business he was about it. For service calls and stuff, being on the ball like that is so appreciated, I've lost full days waiting for cable guys and stuff like that. 10/10 would recommend.

J C.

Rated 5 out of 5.4 weeks ago on Google

They came out and not only replaced our furnace, hot water tank and air conditioner condenser, they replaced all lines, and repaired the unprofessional job from the previous owner. They worked all day and were great at what they do. I will recommend them to anyone.

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