About Us


Your Home Comfort, Our Family’s Commitment Since 2016


Complete Home Comfort is more than just an HVAC company Monroe MI homeowners can call when something breaks. Since opening our doors in 2016, we’ve built our reputation on treating every customer like a neighbor. Our mission is simple: to provide reliable, affordable, and honest heating and cooling service that keeps local families comfortable year-round.

Our Core Values

Your dependable local HVAC partner

Our mission is to keep your home safe and comfortable while offering fair pricing and fast response. Our vision is to be the most trusted name in heating and cooling in Southeast Michigan and Northwest Ohio. And our core values guide us every day:
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Integrity in every interaction

We believe trust is built through honesty, which is why we provide straightforward advice, transparent pricing, and clear communication from the first call to the final handshake.

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Respect for your home and family

Our technicians treat every house like it’s their own, wearing protective gear, cleaning up after the job, and ensuring your family feels comfortable while we work.

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Accountability for our work

We stand behind everything we do, from small repairs to full installations, and won’t rest until you’re satisfied with the results.

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Commitment to excellence and improvement

Our team invests in ongoing training, certification, and new technology so we can deliver better comfort solutions year after year.

Meet the complete home comfort team


CEO

James Knott

Office Manager/CEO

Kim Knott

Digital Marketing Director

Emily Low

CSR/Dispatcher

Barb Lesher

Warehouse Manager

Jim Joblinski

installer

Mark Banks

installer

Ash Estes

installer

Trenten Pipkin

installer

Isaiah Knott

installer

John Palmer 

installer

Brandon Bell

Service Technician

Kalim Low

Service Technician

Joe Wobser

Service Technician

James Richter

Service Technician

Jeremy Estes

What to Expect When You Work With Us

Backed by Training and professional Partnerships

From your first call to the final system check, our team makes the process straightforward and stress-free. Here’s what homeowners can expect:


  • Prompt appointment scheduling with clear communication
  • Honest, upfront pricing with no hidden surprises
  • Respectful technicians who arrive on time and treat your home with care
  • 24/7 emergency response when you need us most
  • Warranties on new installations and a satisfaction guarantee on all work